Make a search on our website, every time you view a resort accommodation,
you will be able to make a booking, by pressing the
“book now” button. After you have confirmed and made payment(via credit card)
you will receive a booking confirmation and voucher, via the e mail address given.
We ensure that our site is a secure environment for payments. Our
systems are protected by Digital Signatures for authentication and integrity,
Certification Authority (Verisign) that uniquely
identifies the merchant, Secure Socket Layers (SSL) to
ensure privacy and authentication, and a firewalls that act as
shields to our computer networks from attack by viruses
and hackers. For details please check the website www.thawte.com.
Your credit card is charged at the time of booking
(a down payment or a full payment depending on how many
days before arrival you make the booking; for details
see booking
conditions).
Yes, you will receive a booking confirmation the next working day
from the day you made the booking. This is the final
step for the validity of the booking.
This booking confirmation is issued by us in our capacity as disclosed agent of the hotel.
No, since you have the booking confirmation and the
voucher from us you do not need to do anything more.
Either we are not an agent of the particular hotel , or there is no availability on that hotel for the particular dates you are searching for. Either refine your search, or go through World Guide in the main menu, find the hotel and check the availability button.
You have probably limited your search by many criteria.
Refine your search and try again. You can always view
all hotels through the World Guide button in the main
menu.
Apart from booking accommodation using our system, you
have access to products and services of partners of
ours. Book your transfer from the airport to your hotel
(and vice versa) from the main menu, or just after you
have made a hotel booking. You can also purchase
travel insurance through our site.
Our system allows you to make online amendments and
cancellations. Depending on when you decide to cancel or
to amend your booking there may be charges applied; please
read our booking
conditions for details. If you want to be
redirected to the amendments and cancellation page, go to the
administration section of our site .
We arrange bookings for accommodation only (we act as agent of the hotels; any bookings are made with the hotel). We advise you
that you make sure that there is availability for
flights for your selected destination before you book
accommodation via our website.
In most destinations we have a local agent who is going
to be able to assist you with minor queries you might
have during your stay. They may also offer you
other services (such as excursions, car hire etc), which can
be purchased locally. Keep in mind that these services
are not included in your booking.
Any special requests you might have (i.e. late check
outs, vegetarian menus etc.) have to be requested on the special request section on the booking form, or directly with the hotel. Note that special requests are at the discretion of the local hotel and subject to availability.
There may be extra charges applied, which will have to be paid locally.
Please click here to read information on free transfers in Egypt, like vouchers, confirmations, vehicles used, pick up drop off times, special requests etc.
Please click here to read information on free transfers in Crete, like vouchers, confirmations, vehicles used, pick up drop off times, special requests etc.
